Bulk SMS services are trending these days because the conversion rate from these is way higher than traditional marketing. These are a relatively cheaper alternative and can reach to large mass at the single time. These help in making more profile as they are received by the customers real-time on their mobile phones.
There is actually no rule book as to when you need to send these SMS to your customers. But it is needed for you to understand that you first clear out the exact outcome in your mind that you want. This will help you to understand what must be written in that SMS. SMS does not allow you to send more than 160 words, so what you write in that must be clear and must convey the message you want your customers to know. But this does not mean that you message them every now and then because this can even annoy your customers. Hearing from you is good, but excess anything is bad!
You can get started with bulk SMS services, just find yourself a good white label bulk SMS reseller and get started. These resellers buy bulk SMS and resell them to their customers, which is later used by them. SMS marketing campaigns help in getting amazing results, but only if it is done properly by keeping in mind that it should not be overdone and it must provide value to the customers.
SMS Marketing Campaign Highly Depends on Your Service Provider
Choosing a right service provider for your SMS marketing campaign is just like choosing an appropriate medium for communicating with your customers. The success of your SMS marketing campaign highly depends on your service provider. The service provider can either provide you a web-based service or a desktop application which can be used by you to share information or to communicate with your target customers. Before purchasing services ask your service provider for a demo, so that you understand it properly. Your messages must be delivered to all the service providers because you are not sure which service your target customer is using. Getting the SMS delivered to all the service providers will help in increasing the effectiveness of your transactional bulk SMS campaign.
Service provider you choose for your business should be able to brand your SMS. it is always more effective when a customer receives a message from a brand rather than just a random number. This makes your customers know who is sending messages to them. The success of any SMS marketing campaign also depends upon the time when the message reaches to your customers. The transactional bulk SMS marketing campaign would be more effective if it reaches to your customers within few minutes of sending it. It is needed especially if you are sending a message which has something related to limited time. Messages must be delivered to your customers on time because if your customers receive your SMS on time then only they will be able to avail the offer. There are many offers which are provided by brands, which are time oriented. The purpose of SMS marketing will be defeated, if your customers don’t receive your messages on time.
SMS marketing is not just used for communicating with customers but also to communicate with the staff. It can also be used for letting your customers know about any upcoming events, the timing of the events, delays if any, change in time, venue etc. these are some examples for having a time-oriented reason to send a message to your customers. If these type of SMS do not reach quickly or on time to your customers, there will be absolutely no benefit of you carrying out an SMS marketing campaign. You need to plan out your transactional bulk SMS strategy beforehand. As this will allow you to check your progress from time to time and help you to understand where you are lacking and where you can improve. You need to understand every function provided by your service provider and then you need to sort out only those elements for yourself which you think will be important to you and your business.
Your campaigns must be designed in such a way that you fully utilise the features which are being provided to you by your bulk SMS reseller. Always remember when you begin with SMS marketing campaign, you should provide your customers with an option to opt out. This option means that your customer can anytime unsubscribe from receiving updates from you if they think that the information is not relevant to them.